Friction Discovery

Select your industry to start. The diagnostic will be filtered to your business.

What industry is your business in?
Takes about 3 minutes. Most people select 5–10 frictions. There are no wrong answers.
Four Friction Quadrants

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Your friction map builds here

Start by selecting your industry on the left.
Then click the frictions that sound like your business.

Bottlenecks
Repetitive work that eats your team's time
Missed Opportunities
Valuable work that never gets done
Strategic Gaps
Capabilities you need but don't have
Communication Voids
Knowledge that stops flowing

What happens next?

This friction map is the starting point of every KMS Lighthouse engagement. In a live session, we go deeper — interviewing your operational leaders, quantifying the cost of each friction, and designing the AI Coworker team that addresses it.

Get your full friction report with personalised recommendations:

Your detailed friction report with specific AI Coworker recommendations for your highest-friction areas. No spam, no automated sequences — just the report.

Thank you! We have received your friction map. Your personalised report will be with you within 24 hours.

Ready to go deeper?

Phase 1 of the Lighthouse Approach is free with a Phase 2 commitment.
You will have a signed Blueprint before you invest.

KMS · Powered by the Lighthouse Approach · Allmates.ai
© 2026 Knowledge Management Solutions Pte Ltd. All rights reserved.
The Friction Discovery Tool™, question library, and quadrant visualisation are proprietary to KMS. v3.23
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Bottlenecks
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Missed Opp.
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Strat. Gaps
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Comm. Voids
Your Friction Map